# Sales Order Service checks pack sizes, case conversions, and delivery fees

> Order lines are now checked against pack size and your case conversion rules, and your delivery fee rule is applied or waived on each order.

- URL: https://logistify.ai/changelog/2026-07-16-pack-size-case-conversion-delivery-fees/
- Service: [Sales Order Service](https://logistify.ai/agents/sales-order/)
- Date: 2026-07-16

- A line waits for review when the order asks for cans, bottles, or cases but the matched product is a keg or other bulk container, or the other way round.
- Case, carton, and pack-size rules from your order instructions are applied to quantities and checked against the line totals on the purchase order.
- Pack sizes are never guessed, and no default case quantity is used.
- Your delivery fee is added as an order fee or as a delivery product line, as your order instructions say.
- The fee is waived when the order meets your free-delivery conditions, such as a minimum number of bottles, a minimum order total before tax, or a minimum number of cases of named brands.
