# Sales Order Service checks order prices and fills gaps from Brightpearl price lists

> Each order line now keeps only the price the customer actually wrote, and a missing price comes from the customer's price list in Brightpearl.

- URL: https://logistify.ai/changelog/2026-08-03-order-price-checks-brightpearl-price-lists/
- Service: [Sales Order Service](https://logistify.ai/agents/sales-order/)
- Date: 2026-08-03

- A line keeps a price only when the order states it for that product, and two separate checks must agree on it.
- When the order shows a line total but no unit price, the unit price is worked out from that total once the quantity is final.
- When the order has no price, it comes from the customer's Brightpearl price list, including quantity price breaks. Without ERP pricing switched on, the Logistify product price is used.
- When the checks disagree or can't tell, the order waits for review and is not sent to the ERP.