# Sales Order Service shows when an email order is still adding products

> An email order that is still being worked on now says so, so your team knows its product lines are on the way.

- URL: https://logistify.ai/changelog/2026-10-15-email-order-adding-products-status/
- Service: [Sales Order Service](https://logistify.ai/agents/sales-order/)
- Date: 2026-10-15

- While products are still being added, the order shows an "Adding products" label and a note above the products table.
- The order checks again every ten seconds, for up to fifteen minutes.
- New order notes are written as short labeled lines, with each ordered item on its own line.