# How to Create Drop Ship Orders in Unleashed > Set up a Drop Ship warehouse, raise the purchase order from the sales order with the customer's address, then receipt and complete both when the supplier delivers. - URL: https://logistify.ai/guides/unleashed/drop-ship-orders/ - Section: Unleashed Guides, Sales orders & quotes - Applies to: Unleashed Core, Pro - Steps checked against: Unleashed Help Centre articles, checked 23 October 2026 - Updated: 2026-10-23 **Short answer:** To create a drop ship order in Unleashed, create a Sales Order assigned to a dedicated Drop Ship warehouse, then select Create Purchase from the order's Order drop-down to raise a Purchase Order to the supplier. Set the Purchase Order's delivery address to the customer's and mark it Placed. When the supplier delivers, receipt and complete the Purchase Order, then complete the Sales Order straight away. ## Before you start - In a drop ship, your supplier delivers straight to your customer. You never hold the stock, but you record both the sale and the purchase. - Unleashed's method uses a separate Drop Ship warehouse. Unleashed's US pricing page, the only one that lists the Lite plan, marks Multi-Warehouse Management as Core and Pro only (checked 23 October 2026). - The customer, the supplier and the products must already exist in Unleashed. ## Step 1: Create a Drop Ship warehouse (once) 1. From the main menu, go to Settings > System > Warehouses. 2. Select Add Warehouse. 3. Enter a Warehouse Code and Name that mark it as your drop ship warehouse. 4. Click Save. ## Step 2: Create the sales order 1. Go to Sales > Orders > Add Sales Order. 2. Search for the customer by Customer Code or Customer Name. The order is created in Parked status. 3. In the Order Warehouse drop-down, choose the Drop Ship warehouse. 4. Add the products, quantities, prices and other details. ## Step 3: Create the purchase order from the sales order 1. In the Sales Order, open the Order drop-down and select Create Purchase. 2. Confirm or enter the Supplier and Purchase Qty for each line, then select Create Purchase. 3. Unleashed creates a Parked Purchase Order for each supplier. 4. In each Purchase Order, click the magnifying glass next to the Delivery Address field and choose the customer's delivery address. 5. Set the Purchase Order to Placed and send it to the supplier. Each sales order line now shows a hand-truck icon; hover over it to see the purchase order. Each purchase order shows the sales order in its Sales Order No. field. ## Step 4: Complete both orders when the supplier delivers 1. Open the Purchase Order and click Receipt. The stock is receipted into the Drop Ship warehouse. 2. Enter the quantities delivered to your customer in each Receipt Quantity field. 3. Click Complete, or Receipt if you still have costs to add. 4. Once every supplier has delivered, open the Sales Order and click Complete. Unleashed's advice: because drop ship products are never really on hand, complete the sales order as soon as the purchase order is receipted and completed. ## If something doesn't look right - The purchase order went to the wrong supplier: you may not be able to reassign it. Delete the linked lines on the sales order and re-add them, then create a new purchase order. - The wrong purchase order is still Parked and not receipted: you can delete it. - A purchase order was receipted with the wrong quantities or prices: use a Supplier Return against it, then create a new purchase order. ## Where Unleashed leaves the work to you - Getting the supplier to confirm a ship date and quantity. - Finding out when the supplier has delivered, so you can receipt and complete. - Keeping the customer told about a delivery you don't handle. ## How Logistify helps Logistify's [Sales Order Service](https://logistify.ai/agents/sales-order/) enters the customer's order into Unleashed as a sales order. It doesn't choose the warehouse, so assigning the Drop Ship warehouse and creating the purchase order stay with your team. Once the purchase order is open, the [Procurement Service](https://logistify.ai/agents/procurement/) follows up with the supplier and captures the confirmed date and quantity. If the supplier can't ship everything, see [How to manage backorders](https://logistify.ai/guides/unleashed/manage-backorders/). ## Frequently Asked Questions ### Do I need a separate warehouse for drop shipping in Unleashed? Unleashed's recommended method uses a dedicated Drop Ship warehouse, so drop ship stock stays apart from your own. ### Which Unleashed plans support drop shipping this way? Unleashed's method uses a second warehouse. Unleashed's US pricing page, the only one that lists Lite, marks Multi-Warehouse Management as Core and Pro only (checked 23 October 2026). Unleashed's UK pricing page lists only Core and Pro. ### How do I send the purchase order to the customer's address? In the Purchase Order, click the magnifying glass next to Delivery Address and choose the customer's delivery address. ### When should I complete a drop ship sales order? As soon as the purchase order is receipted and completed, since the stock is never really on hand. ### How do I find the purchase order for a drop ship sales order? Hover over the hand-truck icon on the sales order line. The purchase order shows the sales order in its Sales Order No. field. ## Sources - [Unleashed: Drop Ship Orders](https://help-unleashed.theaccessgroup.com/en/articles/11582099-drop-ship-orders) - [Unleashed: Sales Orders](https://help-unleashed.theaccessgroup.com/en/articles/11582055-sales-orders) - [Unleashed: A quick guide to handling mistakes](https://help-unleashed.theaccessgroup.com/en/articles/11582616-a-quick-guide-to-handling-mistakes) - [Unleashed: Pricing, US (checked 23 October 2026)](https://www.unleashedsoftware.com/en-us/pricing/) - [Unleashed: Pricing, UK (checked 23 October 2026)](https://www.unleashedsoftware.com/en-gb/pricing/)