Sales Order Service·July 27, 2026
Brightpearl orders get the matched delivery address and the right sales channel
What changed
Sales orders sent to Brightpearl now use the delivery address matched on the order and the channel set by the customer's Customer Type.
- Brightpearl customer addresses are imported as saved delivery addresses.
- Each company can choose to save new ship-to addresses from incoming orders to the customer's address book. This starts off.
- When that choice is on, an address matched on an order that isn't on the customer in Brightpearl yet is added there too.
- Each sales order gets its Brightpearl channel from the customer's Customer Type field. With no clear match, Brightpearl uses its default channel.
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