Sales Order Service·August 3, 2026
Sales Order Service checks order prices and fills gaps from Brightpearl price lists
What changed
Each order line now keeps only the price the customer actually wrote, and a missing price comes from the customer's price list in Brightpearl.
- A line keeps a price only when the order states it for that product, and two separate checks must agree on it.
- When the order shows a line total but no unit price, the unit price is worked out from that total once the quantity is final.
- When the order has no price, it comes from the customer's Brightpearl price list, including quantity price breaks. Without ERP pricing switched on, the Logistify product price is used.
- When the checks disagree or can't tell, the order waits for review and is not sent to the ERP.
See every update
Logistify posts what shipped in its managed services, newest first.